How to change or update Email id and Mobile number in your Income Tax e-filing website
The income tax department has made it mandatory that the taxpayer must have valid contact details registered in the e-filing portal. This helps the income tax department to communicate directly with the taxpayer on their email id and mobile number.
Income Tax e-filing website provides facility to change or update contact details like Email id and mobile number of the PAN cardholder.
Taxpayers are not able to reset their password since the email communication from the Department may be sent to their registered email or Mobile which may be different from the taxpayer’s email or mobile.
Hence, it is requested that all the e-Filing users may immediately update and authenticate their correct contact details so that the communication can be sent to the valid Mobile number and E-mail ID.
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How to update your contact details on Income Tax e-filing website
A taxpayer can follow the following steps to change or update email id and mobile number on the Income Tax e-filing website.
Step-1: Go to Tax e-filing website and registered user tab, Click_eFiling_Login
Step-2: Enter User ID which is the PAN number of taxpayer, Password, and Captcha code. Click on the Login tab.
Step-3: Go to the Profile Settings tab. Under ‘My Profile’, go to ‘Contact Details’ and click on the ‘edit’ button.
Step-4: Taxpayer can update or change Primary or Secondary Contact as follows:
- Primary Mobile number and mobile number belongs to whom
- Primary Email-ID and Email-ID belongs to whom
- Secondary Mobile number and mobile number belongs to whom
- Secondary Email-ID and Email-ID belongs to whom
Step-5: Taxpayer has to confirm the contact details and click on the continue button.
Step-6: Email ID PIN and mobile number PIN will be sent to the primary email id, and primary mobile number, respectively.
Enter Email PIN and mobile PIN in the respective fields. Click on continue.
Step-6: Confirmation message towards updation of contact details will be displayed.
Why valid contact details should be updated?
Taxpayers are advised to follow the process mentioned above in the interest of the security of their e-filing account and to directly receive communication from the Department about the status of processing and issue of refunds etc.
This is a one-time process to validate the mobile number and email ID. However, whenever the taxpayer changes the mobile number or email id in their profile, the process will be repeated to ensure that the particulars provided are correct.
In how many accounts same email id and mobile number can be used?
One mobile number or email ID can be used for a maximum of 10 user accounts as the Primary Contact- Mobile Number and Email ID in e-Filing. This is to ensure that family members (not exceeding 10 separate users) not having personal email or mobile can be covered under a common email or mobile, but in general, taxpayers should have their unique email ID and Mobile registered with the Department.
